Your models, your hardware, your audit trail.

The orchestrator runs inside your perimeter, on your own models. Hybrid adds an exit governed by policy, not trust.

Annual licence · quoted against your estate · SLA included
Enterprise · licensed SDK

On premises

Seats or usage. Quoted per estate.

The full orchestrator runs inside your environment, against your own models and your own endpoints. Nothing about a request (prompt, completion, or embedding) reaches a machine you do not own.

  • Orchestrator, router, and console installed in your environment
  • Runs against self hosted models and private endpoints only
  • Air gapped operation supported; the heartbeat is metadata and optional
  • Your own price table, so accounting reflects what inference costs you
  • Immutable audit log and virtual keys, held on your storage
  • Named engineer for the install and each version upgrade
Built for

AI companies selling into regulated buyers.

Enterprise · licensed SDK · metered burst

Hybrid

Licence for the engine. Credits for what leaves it.

The orchestrator still runs inside your walls, and the estate still starts with your own models. Policy decides which requests may cross the boundary; the ones that may route out to provider APIs at metered rates.

  • Everything in On premises
  • Governed egress to provider APIs, by policy rather than by exception
  • Rules on class of work, data label, destination, and spend ceiling
  • Requests that cannot leave are answered inside, or refused. Never both
  • One ledger across both sides of the boundary
  • Egress billed against the same credits as Cloud, at the same rates
  • Unified console view across on-premises and routed workloads
Built for

Teams with a residency line and frontier work either side of it.

What you are buying

Four things a licence turns on.

Where the binary runs, what is allowed to cross the boundary, who holds the evidence afterwards, and what procurement has to sign. In our experience nothing else decides it.

01

What installs

The orchestrator, the router, and the console, as containers you run in your own environment. There is no component of it we operate and no call home required for it to serve traffic.

  • Your servers, your cloud account, or an air gapped rack
  • Runs against self hosted models and private endpoints
  • Releases delivered as artefacts you bring in yourself where there is no egress
  • Named engineer for the install and for each version upgrade
02

What crosses the boundary

On premises, nothing. Hybrid adds a governed way out, and the rules are yours: policy is evaluated before inference rather than appealed to after it.

  • Rules read on class of work, data label, destination, and spend ceiling
  • A request no rule admits is answered inside your estate, or refused
  • The heartbeat carries version and licence state only, and can be switched off
  • Egress is metered against the same credits and the same rates as Cloud
03

What you keep

The evidence lives on your storage, not ours. That is the difference between being able to answer an auditor and having to ask a supplier to answer them for you.

  • Immutable audit log of every privileged change, append only
  • Per request accounting priced against a table you supply
  • Virtual keys with request and token caps, revoked on the next request
  • Provider keys stay where they are issued. In a licensed mode we never see them
04

How it is bought

An annual licence quoted against your estate. The variables are how many models, how many environments, and how much of the operation you want to keep, which is a short and specific conversation rather than a form.

  • Licence for the engine; hybrid adds credits for what leaves your walls
  • Seats or routed volume, whichever fits how you are organised
  • SLA and named engineer included at every licence size
  • Security review, DPA, and architecture walkthrough before signature
Side by side

The same engine, three ways to host it.

Your servers, your cloud account, or hybrid with a governed exit, side by side: what installs, what is allowed to cross the boundary, and what actually changes between them. Cloud pricing is its own page, linked above.

Deployment modes compared across perimeter, estate and routing, governance, and commercials.
CapabilityOn premisesEnterprise · licensed SDKOwn infrastructureBring your own cloudHybridEnterprise · licensed SDK · metered burst
Perimeter
Orchestrator runsYour infrastructureYour cloud accountYour infrastructure
Inference runsYour models onlyYour models onlyYours, plus provider APIs by policy
Prompts and completions leave your networkOnly where policy allows
Runs fully offline
Telemetry to ModelBeatMetadata only, and optionalMetadata only, and optionalMetadata only, and optional
Estate and routing
Approved estateYours, admitted by ElytraYours, admitted by ElytraYours, plus the public estate
Bring your own endpoints
Predictive routing on quality, cost, and residency
Failover across providersAcross your own replicasAcross your own replicas
Residency rules enforced before inferenceBy region
Governance
Per request cost accounting
Price tableYoursYoursYours, plus ours for egress
Immutable audit logOn your storageOn your storageOn your storage
Virtual keys, budgets, and caps
Policy engine for egressNo egress to governNo egress to govern
Commercials
How you are billedAnnual licenceAnnual licenceLicence, plus credits for egress
Minimum commitmentAnnualAnnualAnnual
Time to first routed callDays, install ledHours, cloud installDays, install led
SupportNamed engineer, SLANamed engineer, SLANamed engineer, SLA
Also from Neural Arc

Your team is already paying for AI.

Helium One

For teams · min. 5 seats

One governed workspace for the whole team. Your documents are uploaded once, every query the team makes is grounded in them, and every privileged action is logged.

The Helium One workspace: a single prompt bar over the team's shared context, badged with the workspace it belongs to, with Build, Design, Analyze, Draft, and Research modes beneath it.
01Shared knowledge baseSOPs, policies, and proprietary data, uploaded once
02Shared prompt libraryWhat works for one teammate becomes reusable for all
03Governed by defaultAccess controls, usage visibility, and a full audit log
Questions

What a security review asks.

Questions about credits, rates, and what a call costs are answered on the pricing page.

Deployment

Security and compliance

Tell us what is not allowed to leave.

A licence is quoted against your estate, so the conversation is short and specific: which models, how many environments, and where the line runs. We will bring the architecture walkthrough and the DPA to it.